Landlord guides

How to stop chasing rent on WhatsApp

WKWanjiru Kamau·1 min read
A man walking along a street lined with tall buildings

Most landlords we speak to spend the first week of every month doing the same thing: scrolling M-Pesa messages, matching names to units, and sending polite reminders on WhatsApp.

Why it takes so long

An M-Pesa message tells you who paid and how much. It does not tell you which unit, which month, or whether the water bill is included. You fill that gap by hand, every month.

Let the payment carry the unit

When a tenant pays from the Kaya Yetu tenant app, the payment already knows the unit and the month. It shows up on your dashboard as paid, part paid or due — nobody has to match anything.

The dashboard on the 6th of the month.

What about tenants who pay cash?

Record it in two taps. The tenant still gets a receipt in their app, so there is one history for everyone.

Tip

Send your invites on the 25th, before rent is due. Tenants who install the app early are more likely to pay on time.